Since setting up our osteopathic clinic in Uxbridge 18 months ago, we have received numerous offers of physical or virtual receptionists to manage our patient calls and bookings so leaving us free to treat patients.

We have not taken these offers up and do not intend to do so. When people are in pain and ring Bridge to Health, the first thing they want to know is whether we can help them.

At that point, nothing can replace speaking to the osteopath directly, who can then either confirm that osteopathic treatment is appropriate, or advise the patient otherwise, such as to contact their GP or even go straight to their nearest A&E.

When you contact Bridge to Health – our telephone number is 01895 20 00 50 – you will speak directly to an osteopath. If we are treating a patient, you may need to leave a message and provide us with your contact details, and we will return your call shortly afterwards, usually within the coming 2 hours.